Effective October 01, 2021.
By using or interacting with our services, you are agreeing to:
The use of e-mail notifications as a primary source of communication between you and The Ai Academy.
INFORMATION WE COLLECT
We will NEVER share your personal data with third-party partners for their direct marketing purposes.
The Ai Academy and our partners collect data from Learners (individuals who utilize our instructional services) in the following circumstances:
When you use or interact with the services, we and our partners may use a variety of technologies that collect information about those interactions. These technologies include cookies, web beacons, tracking pixels, and similar technologies. Learn more about cookies at www.aboutcookies.org. We use these technologies internally to customize your learning experience, such as keeping you in a logged-in state or providing you with the most relevant content. Disabling these technologies on your web browser may negatively impact your user experience.
We also have partners that use these technologies to provide us with measurement services of our website and deliver advertisements to you as well as optimize your experience. These third-party partners may collect your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and attempt to aggregate data to deliver content and optimize your experience based on overall web browsing activity.
We may use vendors, who use first-party and third-party cookies together to inform, optimize, and serve ads based on your past visits to our websites. Google Analytics offers tools to manage your cookie settings at tools.google.com/dlpage/gaoptout and Google's Ads Settings has additional instructions at adssettings.google.com. On your mobile device, you may also have a “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests. Additional information for mobile users can be found at: https://youradchoices.com/appchoices.
Our website does not respond to Do Not Track signals. You may visit aboutads.info to receive more information about the collection and use of information about your online activities for online behavioral advertising or to learn how to opt-out of having your data used for online behavioral advertising by Digital Advertising Alliance (DAA) participating companies. Canadian users can also visit youradchoices.ca. European users can also visit youronlinechoices.com to learn how to opt-out of having their data used for online behavioral advertising by European Interactive Digital Advertising Alliance (EDAA) member companies.
In order for you to access The AI Academy content (training, downloadable content and other tools), you must first register by providing personal data. We and our third-party partners must process your personal data in order to make that content available to you as you have requested and pursuant to the terms of your access. The particular data that is processed, and by whom, is relative to the particular content you access and the particular service you interact with. We also collect Learner activity data which we use internally to keep track of your learning progress and ensure our services are operating as expected for all Learners.
When you register with The Ai Academy, we collect information about you for the following purposes. We collect your email to function as your username and provide a means of communication for important notices. We collect your first and last name in order to facilitate our licensing model of one license to one named individual. This allows us to provide a personalized Learning experience and comply with various reporting and recordkeeping obligations. We optionally collect your company/organization name, as well as other provided information.
When registering on our site you may be asked to enter payment information, such as PayPal or a credit card. We collect your payment information, as well as your billing address and telephone number for validation, compliance, and recordkeeping purposes. Payment processing is securely handled by third parties. All information entered into the secure webform is done so via an encrypted session.
We may offer you the ability to link a third-party profile or identity provider for registration, authentication, or other account activities. You will be directed to that third party's page, where you can log in with your third-party account details and authorize the processing of your information for such account activity as described by that third party.
Assessments and Exams
When you perform assessment tests or access the certification practice exams through the services, you are accessing proprietary materials. Your information is only transmitted to our test provider when you access the practice exams.
Accessing Virtual Village
When you access the virtual village through the services, you are accessing our proprietary instances on a virtual computer hosted by our provider. Your information is used to create a unique authentication token which provides you access to the virtual village. Your information is only transmitted to our provider when you access the virtual environment.
Learner Contributions inside the Village
When you participate in the Virtual Village learner community, or when posting comments, you are placing your information on a public forum. Once you publish in any of the above forums, it becomes publicly available and we are restricted in our ability to delete that information. Before posting in a public forum, you should carefully review the Privacy Policies of the relevant third-party partners.
User Experience Research
We may provide Learners or website visitors with the opportunity to participate in user experience research, and we may announce such opportunities, through our marketing email list or by invitation to our Learners. Additional details, as appropriate, of the data processing will accompany any such opportunity for feedback and engagement. Unless otherwise specified, the personal data collected during such surveys will be retained consistent with our data retention schedule. As with any consent, you may revoke this consent at any time. We may also provide Learners with customer feedback surveys for internal purposes only, or to follow up on prior activity with us.
When you sign up to receive marketing emails from The Ai Academy, the personal information you provide is collected in order to identify you and personalize the email content we send to you. Marketing emails are sent out no more than a few times per week and contain information, news, resources, special offers, and promotions related to The Ai Academy which you otherwise have requested to receive. We may use Multipurpose Internet Mail Extensions in our emails to help inform us of the effectiveness of our content as well as provide an indication as to your level of interest in continued marketing.
You may unsubscribe from the marketing email list at any time by navigating to your Learner Account settings or by using the “Unsubscribe” link in the email. Please note that this does not cover System/Transaction Emails such as subscription notices, receipts, follow up communications, or other compulsory commercial or legal correspondence.
Communicating With Us
When you contact us for Learner Support, or otherwise communicate with us, we will attempt to connect that email, telephone call, or chat with your Learner account. If we are able to connect the communication to the account, this means your method of communication and the substance of the communication will become associated with your information.
The Ai Academy expressly discourages any customers from sending or transmitting any sensitive data via any unsecured networks or channels, including, but not limited to, any customer primary account number (“PAN”) or other credit card or payment data. You assume any and all risk associated with such transmissions.
INFORMATION WE SHARE
We will NEVER rent, sell, share, or otherwise disclose your personal data with third-party partners for their direct marketing purposes. Before sharing your data with third-party controllers, we will provide you with notice and an opportunity to opt-out.
We may share your personal information with:
Our contractors, service providers and other third parties we use to support our business and to fulfill services requested by you, including, without limitation, content delivery, payment processing companies, marketing services providers, as well as learning resource features.
To your Account Administrator or owner or billing or coaching contact, if any.
To other third parties with your express consent or that of your Account's contacts, if any.
We may also disclose your personal information:
To comply with a lawful request by public authorities, including valid court orders or to meet national security or law enforcement requirements.
To enforce our agreements with you, including for billing and collection purposes.
To prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity; this may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
WHERE WE KEEP YOUR DATA
We retain personal data for seven years from a Learner’s last system access or termination of last subscription period, whichever is later, unless such data must be retained for the establishment, exercise, or defense of legal claims.
Through the website you can access information regarding your recent orders, your personal information, marketing preferences, and payment settings. With respect to your marketing preferences, you can unsubscribe from The Ai Academy marketing emails by following the unsubscribe link in any marketing email you receive or you can navigate to your Learner account and update your preferences there. We offer marketing email recipients the opportunity to unsubscribe from further communications in every email, with the exception of non-commercial service emails, such as service orders, system updates, or support issues.
If your password or username is compromised, please notify us as soon as possible by using the contact information below. We reserve the right to reset passwords for inactive accounts or due to suspicious account activity.
Unfortunately, no online data transmission can be fully guaranteed to be secure. Thus, by accessing the Website and/or utilizing the services, you acknowledge that: (a) there are online security and privacy limitations that are beyond The Ai Academy’ control; (b) the security, integrity and privacy of any and all information and data exchanged between you and The Ai Academy through the website cannot be fully guaranteed and we shall have no liability to you or any third party, unless otherwise provided by law, for loss, misuse, disclosure or alteration of such information not resulting from the direct fault or negligence of The Ai Academy; and (c) any such information and data may be viewed or tampered with in transit by a third party.